Sofitel Foshan Shunde
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At arrival our cards didn’t work and very common in China. They refused to take $’s nor €’s as a deposit to spend the night. We arrived late evening and asked them to help exchange some money to cover the first night at least but we got no help. I suggested to even give a guarantee deposit of $1,000 for the first night until I manage to exchange some money the next day and again they said sorry we cannot. I was left to spend the night I wonder where ? Luckily my wife had 1200 rmb and that saved us. We ordered some food to the room for dinner and they said sorry we cannot serve you food as your amount is not enough, had to disturb and wake up my Chinese friend after midnight so that he could pay from his device via wechat. After the payment was done, the staff became friendly and started saying we are sorry. I know the Accor group are not beginners in the industry but I felt the manager of the building needs to be fired if I was the owner. I am also in the hotel business and own 2 hotels but we can never treat a client this way. We accept any currency as guarantee and find solutions in order to solve the clients problems. Surely the manager was French and wears a G string.
Aceel
Απρίλιος 2023
The staff at softiel foshan exceeded our expectations in every way. Their warm hospitality, attention to detail, and genuine kindness made our stay truly unforgettable." "The staff name pradeep at sofitel hotel went above and beyond to ensure our comfort and satisfaction. His exceptional service and friendly demeanor made us feel right at home."
Vaishnav
Σεπτέμβριος 2024
Great location, clean spacious room, good breakfast and polite staff at breakfast area, Starbucks next to hotel
Gheitha
Νοέμβριος 2024
The service was excellent. Special mention of service from conceige Bell attendant - Thomas! He helped us beyond his call of duty as it was our first trip to Foshan and we were not familiar with directions and getting around. He was very attentive and looked into the details. We wish Thomas all the best in his career with the hotel. Thank you Thomas and Sofitel for making our trip a memorable one in Foshan!
Liang
Σεπτέμβριος 2023
Decor. Location for furniture shopping. Cleanliness. Breakfast.
Mohammad
Φεβρουάριος 2024
Very polite staff and helpful , location , starburst around you and other fast food such as Mac and KFC so you won’t be struggling about food 😅 one of the best part is , im here for work , however the hotel ambience gives me honeymoon vibes 😍. The breakfast restaurant,s view is unique.
Hasan
Αύγουστος 2024
The hotel is in a nice area, neat and clean and the staff are helpful. The breakfast was good too.
Oluwadamilola
Σεπτέμβριος 2024
The entrance, the building itself, comfortable bed, proper and a great room, the food and everything else.
Harold
Δεκέμβριος 2024
breakfast was fabulous and location was great right above louvre mall ,
Mayur
Μάιος 2024
Really nice property. Location is good. The staff is very friendly. The breakfast options are really good and the drinks at sky bar were amazing. There is Starbucks in walking distance.
Pari
Ιανουάριος 2024
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